At 1xbest, your privacy genuinely matters to us. On this page, we clearly explain what data we collect, why we collect it, and how we keep it safe — no legal jargon, just straightforward information.
By using the 1xbest platform, you agree to this Privacy Policy. If you have any concerns or questions, feel free to contact us directly.
Encryption & Security
All your data is protected by SSL encryption — no one can intercept it in transit.
Never Sold
Your data is never sold to any third party — not under any circumstances.
Your Controls
You can view, update, or delete your own data directly.
1Introduction
This Privacy Policy applies to the 1xbest platform (https://1xbest.best) and all associated services. "1xbest", "we", or "our" refers to the organization operating this platform.
We believe every user has the right to know where their data goes and how it is used. That is why we have written this policy in as clear and simple language as possible.
Please Note: By using our site, you are considered to have accepted this Privacy Policy.
2What Data We Collect
1xbest collects the following types of information for various purposes:
A) Information provided at registration
- Full Name
- Mobile Number & Email Address
- Date of Birth
- Residential Address
- National ID or passport number (for KYC verification)
B) Financial Information
- Payment method details (Mobile Pay/Nagad/Rocket number)
- Transaction History & Amounts
- Deposit & Withdrawal Records
C) Automatically Collected Information
- IP Address & Device Information
- Browser Type & Version
- Time Spent on Site & Pages Visited
- Cookies & Session Data
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact Details | Account Creation & Contact | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Transaction Processing | Yes |
| Identity Document | KYC Verification | Above a certain threshold |
| Cookie Data | Site Improvement & Analytics | No (Opt-out available) |
3How Your Data Is Used
The information you provide is used only for the following purposes:
- Account Management: To create your profile, enable login, and ensure account security.
- Payment Processing: To successfully process deposits and withdrawals.
- Identity Verification: To prevent fraud and unlawful activity.
- Customer Support: To resolve your issue.
- Promotional Information: To send you offers, if you have opted in to marketing emails.
- Legal Compliance: To meet regulatory requirements.
- Platform Improvement: To improve your overall experience on the platform.
We never sell your data to advertisers, nor do we share it with third parties for commercial purposes without your consent.
4Cookies & Tracking
1xbest uses cookies to keep the website running smoothly. Cookies are small files saved to your browser that make your next visit more convenient.
What types of cookies do we use?
- Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, theme).
- Analytical Cookies: To understand which pages are visited most. These cookies do not directly identify you.
You can disable analytical cookies from your browser settings. However, turning off essential cookies may cause some features to stop working properly.
5Data Sharing Policy
1xbest shares your data with third parties only in very limited circumstances. These are outlined clearly below:
When Your Data May Be Shared:
- Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket only receive the information necessary to complete your transaction.
- Legal Obligations: We may be required to share data if legally compelled by a court order or regulatory authority.
- Fraud Prevention: To assist investigating authorities in cases of serious fraud.
Our Clear Commitment: We do not share your data with advertisers, data brokers, or any third party for commercial purposes.
6Data Retention & Duration
We only keep your data for as long as necessary — no longer. Retention periods vary depending on the type of information:
- Account Information: For the duration of active account use, and for 5 years after closure.
- Financial transaction records: 7 years, as required by law.
- KYC Documents: 5 years after account closure.
- Support Conversations: 2 years.
- Analytics Data: 1 year (in anonymised form).
After the specified retention period, data is securely deleted or anonymized.
7Security Measures
1xbest has put in place multiple technical and administrative measures to protect your data:
SSL/TLS Encryption
All data transmitted to and from our site is encrypted with 256-bit SSL.
Secure Database
All data is stored in an encrypted database with no direct external access.
Two-Factor Authentication
Two-Factor Authentication (2FA) is available to secure your account.
Restricted Access
Only authorised staff can access data on a need-to-know basis.
No system is 100% secure. That's why we strongly recommend keeping your password strong and never sharing it with anyone.
8Your Rights
As a 1xbest user, you have the following rights over your personal data:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request the deletion of specific data (except where retention is required by law).
Right to Opt Out
You can opt out of marketing emails or notifications at any time.
Data Portability
You can request a copy of your data to download.
To exercise any of these rights, contact us at our support email: support@1xbest.best
9Children's Privacy
1xbest is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If a parent or guardian discovers that their child has created an account on 1xbest, please contact us immediately. We will promptly delete that account and all associated data.
⚠️ A note for parents: Do not leave a 1xbest account logged in on your device, and keep your password private.
10Policy Updates
1xbest may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through an in-platform notification.
The "Last Updated" date at the top of this page is always current. Visiting this page regularly will keep you informed of the latest policy changes.
11Contact
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@1xbest.best
- Live Chat: Log in to the platform and use the chat button.
- Support Hours: 24 hours a day, 7 days a week.
We typically respond to all privacy-related requests within 24–48 hours.